About Us

About Nova Sports Bikes

Nova Sports Bikes is an Australian online store for bicycles, components, and cycling accessories. We bring road, mountain, gravel, and everyday riders a carefully chosen range of gear from well-known cycling brands — delivered across Australia with straightforward, honest service.

What we do

We are an online-first retailer. By operating online we can offer a wide catalogue, clear pricing in Australian dollars, and direct-to-door delivery anywhere in Australia, without the overheads of a large shopfront. Every order is supported by a real team you can reach by phone or email.

What we stand for

Genuine products: we list real cycling products with accurate descriptions and pricing.
Clear policies: transparent shipping, returns, and refunds, in line with the Australian Consumer Law.
Real support: friendly help before and after your purchase — we want you riding, not waiting.

Business details

Trading name: Nova Sports Bikes
Registered business name: Nova Sports Bikes Group AU
ABN: 56 956 268 499
Email: support@novasportsbikes.store
Phone: +61 468 107 324
Address: 54 Brisbane St, Murwillumbah, NSW 2484, Australia
Support hours: Store & Order Processing Hours
Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed
Orders are dispatched Monday to Friday. An order placed after 6:00 PM, on a weekend, or on a public holiday is dispatched on the next business day — for example, an order placed on Friday after 6:00 PM is dispatched the following Monday.

Dispatch & Delivery
• Processing and handover to the courier takes 1–2 business days.
• Delivery time depends on the carrier and region – 4 to 7 business days.
• Shipping is free on all orders — no minimum spend.